A Model for Information Exchange Using Social Capital in Online Social Networks for Public Transportation. Improving Travel Experiences by Promoting Trust and Cooperation Among Users

Badilla, Mario

Savannah, Georgia: Savannah College of Art and Design

2017-03

Thesis (M.F.A.) -- Interactive Design and Game Development

Savannah College of Art and Design -- Department of Interactive Design and Game Development

Works cited: page 68-71

"While moving around in a city using public transportation (PT), the information about this service is created through dynamic interaction in subtle and complex ways, but it is usually not available or visible to users. A proposal to share and visualize this information can help them to make better decisions. This thesis argues that integrating networking functionalities to a transit application can make the service more reliable for the users and therefore enhance their trust. Under this premise, the main intention is to promote co-operation amongst users of PT in San José, Costa Rica, providing a visual interface whose signifiers and visual cues stimulate reciprocity and the exchange of valuable information, known forms of social capital."

Keywords: travel experience, social capital, civic engagement, user interface, interactive system, networking

CHAIR: Delao, Gustavo

Leong, Josephine

Gilbert, Sari

English

Interactive Design and Game Development

Text

PDF : 71 pages

Copyright is retained by the authors or artists of items in this collection, or their descendants, as stipulated by United States copyright law.